Privacy Policy & Terms of Use

Maldonado Psychiatry & Wellness



Last updated: August 12, 2025

Maldonado Psychiatry & Wellness (“we,” “our,” “us”) is committed to protecting your privacy and being transparent about how we use your information. By using this website, you agree to the terms outlined below.


1. Informational Purposes Only

The information on this website is provided for general informational purposes only and is not intended as medical advice. Nothing on this site creates or constitutes a provider–patient relationship. Care is only provided to established patients through scheduled appointments, either in person or via telepsychiatry, and only to individuals located in states where our providers are licensed.


2. No Emergency Services

We do not provide crisis or emergency services through this website, email, or text messaging. If you are experiencing a medical or psychiatric emergency, call 911 or 988 (Suicide & Crisis Lifeline) immediately.


3. Licensure Disclosure

Maldonado Psychiatry & Wellness provides telepsychiatry services to patients physically located in:

  • New Jersey

  • New York


4. Information We Collect

We may collect personal information from you when you:

  • Complete intake forms or consent documents.

  • Schedule an appointment.

  • Communicate with us via phone, email, text message, or our secure patient portal.

  • Make a payment for services.

This may include your name, address, phone number, email address, date of birth, insurance details, payment information, and medical or health-related information.


5. How We Use Your Information

We use the information we collect to:

  • Provide and coordinate your care.

  • Schedule appointments and send reminders.

  • Process billing and payments.

  • Communicate important practice updates.

  • Respond to your questions and requests.

  • Comply with legal and regulatory obligations.


6. Messaging Terms & Conditions

By providing your mobile number, you agree to receive informational messages from Maldonado Psychiatry & Wellness. These may include appointment reminders, account notifications, billing updates, and other administrative communications.

  • Message frequency varies.

  • Message and data rates may apply.

  • For help, reply HELP or email info@maldonadopsychiatry.com.

  • You can opt out at any time by replying STOP.


7. Mobile SMS Messaging Privacy Policy

When you consent to receive text messages, we may collect your name, phone number, and email address for purposes such as scheduling, billing, customer service, appointment reminders, and other administrative functions.

We may share this information with trusted service providers (such as payment processors or secure messaging vendors) so they can perform their normal duties. We do not sell, rent, or trade your information for marketing purposes. Your mobile information will not be shared with third parties or affiliates for marketing/promotional purposes. All messaging practices comply with applicable CTIA guidelines.


8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, unencrypted email and text messaging are not secure forms of communication and may expose your information to privacy risks.


9. Your Rights

You have the right to:

  • Access the information we maintain about you.

  • Request corrections to your information.

  • Withdraw consent for certain communications.

  • Request restrictions on how we use or disclose your information.


To exercise these rights, please contact us at info@maldonadopsychiatry.com.